Your gas appliances need to be serviced once a year to ensure you’re safe.
Why these checks must happen
Unchecked gas appliances have a higher risk of carbon monoxide leaks. Carbon monoxide can kill you, and you won’t smell it or hear it.
Annual safety checks are a legal requirement, and you must give us access to do this.
If you don’t, we'll get a warrant from court to enter your property, and may charge you for this.
How to get a gas service
We’ll write to you, 28 days (and again seven days) before your inspection to arrange an appointment.
Then you just need to give a Gas Safe certified engineer access to your house for 45 minutes.
If you can’t be in at the arranged time, tell us as soon as possible on 0203 3058 0531/ 020 3051 3653 to set another date.
Not had a gas service in the past year?
If you haven't been contacted you about gas servicing in the past 12 months, call us immediately on 0203 3058 0531/ 020 3051 3653 today to arrange one.
What to do if you smell gas
Do not call us – instead contact National Gas emergency service on 0800 111 999 (24 hours a day)
Contact
Phone: 020 8017 8358 if you live in the north of the borough or 020 8017 2281 if you live in the south.
Email: WFHRepairs@astongroupuk.com