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Contact Waltham Forest Council

Please check this website for information about a particular service.

Please check this website for information about a particular service.

Many of our departments list their phone numbers in their own section of the website.

In-person: Library Plus

As well as offering books, CDs, DVDs and free internet access you can pay your council tax bill and get additional help and advice from council staff.

Leyton Library

High Road
Leyton E10 5QH

Opening hours:

  • Monday to Friday 9am to 7pm
  • Saturday 9am to 6pm
  • Sunday 12noon to 4pm

North Chingford Library

The Green
Chingford E4 7EN

Opening hours:

  • Monday to Friday 9am to 7pm
  • Saturday 9am to 6pm
  • Sunday 12noon to 4pm

Walthamstow Library

High Street
Walthamstow E17 7JN

Opening hours:

  • Monday to Friday 9am to 7pm
  • Saturday 9am to 6pm
  • Sunday 10am to 4pm

Leytonstone Library

6 Church Lane
Leytonstone
London E11 1HG

Opening hours:

  • Monday to Friday 9am to 7pm
  • Saturday 9am to 6pm
  • Sunday 12 to 4pm

Social services for adults and older people

Adult Social Care
Waltham Forest Town Hall
Forest Road
Walthamstow E17 4JF

Phone 020 8496 3000
Minicom 020 8496 3010
Fax 020 8496 1813
Email wfdliaison@walthamforest.gov.uk

Social services for children, young people and families

Families Directorate
Waltham Forest Town Hall
Forest Road
Walthamstow E17 4JF

Phone 020 8496 2310 (Monday to Thursday, 9am to 5.15pm and Friday, 9am to 5pm)
Phone 020 8496 3000 (out of hours)
Minicom 020 8496 3010
Fax 020 8496 2313
Email wfdliaison@walthamforest.gov.uk

What to do if you're worried about a child or vulnerable adult?

If they are at immediate risk of harm.

  • Dial 999

If you have a concern about them.

You can see more detailed information on how we handle reports like this by visiting our child protection or report harm against an adult at risk pages.

Social work emergencies outside office hours, at weekends and on public holidays

Outside working hours and at weekends, call Customer Services on 020 8496 3000.

An out of hours emergency duty social worker will be contacted who will call you back.

Contact us about parking

Telephone: 0203 092 0112

Opening times: Monday to Friday, 9am to 5pm

  • Option 1 – Clamp removal enquiries
  • Option 2 – Pay your PCN
  • Option 3 – Parking permit enquiries 
  • Option 4 – Parking enforcement
  • Option 5 – Information on making representations and challenges - this is a recorded message explaining how to appeal
  • Option 6 – PCN  enquiries 
  • Option 7 – Parking suspensions and dispensations
  • Option 8 – Report misuse of a Blue Badge

Contact us about Council Tax

Select and complete one of the Council Tax online forms on our dedicated Contact us about Council Tax page. 

Housing services

The council's housing services can be contacted at

Housing Services
Cedar Wood House
2d Fulbourne Road
Walthamstow E17 4GG

We also have specific information on:

Contact us by post

Please write directly to the service. If you do not know the address, write to:

Waltham Forest Council
Waltham Forest Town Hall
Forest Road
Walthamstow E17 4JF