Last updated: 9 December 2024
Next review: 9 December 2025
How we can help
We can help you in lots of situations that could potentially put you at a risk of becoming homeless. The sooner you contact us, the more likely it is that we will be able to help. Some examples of how we can help include:
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if you cannot keep your home, we can help you find a new home. If you’ve already lost your home, get help if you have nowhere to stay tonight.
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supporting you with talking to your landlord, friend or family.
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giving you advice about your tenancy and your rights.
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helping you to pay off rent that you owe.
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helping you maximise your income from benefits or employment.
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helping you apply for housing benefit.
If you feel you may be at risk of losing your home, please don't wait until you have nowhere to stay. Ask for our help as soon as possible.
Contact us
If you are already working with a Housing Options Officer in the Housing Options and Support Service, please contact them directly using their phone number or email address.
If you are contacting us for the first time please use our online form to get help. All you need to do is answer a few questions about your current situation and you’ll receive advice and signposting on what to do next.