Change in Community Equipment Contractor
The community and disability equipment contractor will be changing from 1 April 2023.
If you were supplied equipment to help you at home (raised toilet seat shower chair, commode, bath lift etc) via social care or the NHS by Medequip, from 1 April 2023 the service will be provided by NRS Healthcare.
The Medequip phone line will automatically divert to NRS Healthcare: 0300 100 0253. The NRS Healthcare service operating hours will be Monday to Saturday, 8am to 8pm. The Out of Hours service will continue to operate in the evenings, Sundays and Bank Holidays. This service is 24/7.
The details of what equipment has been delivered to you in the past and when it will need to be serviced has been passed to NRS Healthcare. NRS Healthcare will contact you at the time servicing is due to make a date to visit.