Support and funds available for community groups working on community-led housing projects
COVID-19 update
Waltham Forest Housing has closed the reception area at Cedar Wood House.
During this period of closure all our services will be conducted via email and telephone. In order to safeguard our residents we are asking only those that require immediate assistance to contact us.
- For homelessness issues please contact 020 8496 3000 or Housing.advice@walthamforest.gov.uk. Do not try and visit with documents.
- For temporary accommodation queries email temporaryaccommodation@walthamforest.gov.uk
- For Emergency Repairs (Council Tenants) please continue to contact us as normal on 020 8496 4197.
- For Urgent Housing Management Issues contact wfdirect@walthamforest.gov.uk or 020 4896 4197.
- If you come across someone sleeping rough- please contact Streetlink.
- If you need to communicate with one of our Rent Team rents@walthamforest.gov.uk or call 020 8496 4197.
- If you need to communicate with one of our Home Ownership Team rtb.lease@walthamforest.gov.uk or call 020 8496 4197.
For updates on how repairs and maintenance to council properties is being effected visit housing repairs
Overpayments happen if we’ve paid you more Housing Benefit than you are entitled to.
If you have lost, misplaced or need a new key or fob you can order a new one.