Last updated: 17 August 2023

Next review: 17 August 2024

Fraudulent website offering Freedom Passes

Please be aware that there is a fraudulent website offering Freedom Passes - www.freedom-pass.co.uk. This website is fraudulent and should not be used to apply for a Freedom Pass. Only Council's can process and approve Freedom Passes, websites from other companies should not be used.

The Freedom Pass for older people gives free travel on:

  • most public transport in London 24 hours a day
  • most National Rail services within the London area after 9.30am and all day at weekends and on public holidays
  • local bus services in the rest of England

The Freedom Pass for older people is funded by the London Borough of Waltham Forest and managed by London Councils on our behalf.

Eligibility

You can apply for the Older Persons Freedom Pass if you meet the age criteria and your sole or main residence is in the London Borough of Waltham Forest.

Check you meet the age criteria for an older persons Freedom pass

If you’re a London resident, aged 60 or over, and not yet eligible for a Freedom Pass, you may be eligible for TfL’s 60+ London Oyster Photocard.

How to apply

Apply for the Older Persons Freedom Pass online on the Freedom Pass website.

If you need help to apply online, visit one of our libraries.

You’ll need the following for your application:

  • A colour passport-sized photograph, with your name and the date written in capital letters on the back
  • Proof of your address, such as a current Council Tax bill, a tenancy agreement or a utility bill dated within the last three months
  • Proof of your identity, such as a National Insurance card, medical card or passport

Lost, stolen, damaged or faulty passes

Visit the Freedom Pass website to find out what to do if your pass has been lost, stolen or damaged, or if your personal details have changed.

There is a £12 charge for replacing lost or damaged passes.

Contacting Freedom Pass

The Older Person's Freedom Pass is run by London Councils on behalf of all the London boroughs.

Contact Freedom Pass via their website.

Help with completing online forms

For those without computers, you can use a self-service PC in any Waltham Forest Library

Staff there can help you to log in and create a MyAccount.