Waltham Forest parking permits

How to apply for a parking permits in Waltham Forest and how to get a refund or transfer.

Last updated: 5 December 2023

Next review: 5 May 2024

You’ll need a parking permit to park in controlled parking zones in the borough. Download the controlled parking zones list (PDF)

There are several types of permit for residents, businesses and other types of users including doctors.

You can apply if you meet the requirements for each permit, but you won’t be given a permit if your vehicle has outstanding unchallenged parking penalties.

You can apply online or by post.

If you have are unable to apply online and need extra help, you can apply in person at one of our Library Plus branches. Please ensure that you check which library is associated to your zone, you can find this information below.

At which library can I apply and pay for a visitor parking permit?

Zone Library
CL, JF, HE and NC North Chingford Library
BA, BP, BL, BLN, BR, CE, CML, FR, FRN, HS, HH, HHE HF, KS, LH, LPE, LPN, LPW, MW, QB, SB(N), SB(S), SJP, WA,WS, WSE, WSN, WSS, TS, WSC, VA, MH, HT, HTS Walthamstow Library​
AM, BWR, CF, GGE, GGN, GGW, GS, LBR, LNE, LNN, LNS, LNW, MD, MR, RC, OL, TR, WR, VFR  Leyton Library
CF, CH, CHE, CHN, CTS, CTN, FSR, GM, GGS, LSE, LSS, LSW, LSN, WXN, WXS(E), WXS(W)  Leytonstone Library


Change of vehicle

You can register a change of vehicle or report your vehicle stolen using your online account. If you don't have log in details, please contact our permit team by email wfpshop@nsl.co.uk or call them on 0203 092 0112, option 3 for assistance.

Parking permit refunds and transfers

All permits, except visitor permits and temporary one-month resident permits, and resident trader permits can be refunded on a pro-rata basis for each full month still to run on the permit subject to a £25 admin fee.

Please see the following scenario as an example;

Permit holders can be reimbursed on a pro-rata basis for each full month still to run on the permit. That is if an annual permit was purchased on the 1 March and returned for refund on the 25 May the refund would be 9/12 of the fee paid less the £25 fee as there would be nine full months still to run on the permit. Please note that refunds are applied for with a cheque being sent to the permit holder. 

For more information please contact our permit team on 0203 092 0112 option 3 or e-mail them at wfpshop@nsl.co.uk

Please note that refunds are issued through the online account to the card that the payment was made with.

If you have paid by cheque, postal order or your payment card has expired, you will be given a refund by cheque. See the relevant permit page for service fee charges.

Refund applications can be made using the online account or you can apply in writing and send it to:

Waltham Forest Parking Control Office
PO Box 9319
Walthamstow E17 7RX

Email wfpshop@nsl.co.uk

For telephone enquiries phone 0203 092 0112 and select option three (Monday to Friday 9am to 5pm) Lines are closed on public holidays.


Waltham Forest Parking Control Office

PO Box 9319
E17 7RX

Telephone lines are open Monday to Friday 9am to 5pm (lines are closed on public holidays)

Help with completing online forms

For those without computers, you can use a self-service PC in any Waltham Forest Library

Staff there can help you to log in and create a MyAccount.