Last updated: 24 April 2024
Next review: 24 April 2025
Resident Influence and Accountability Panel
The Strategic Tenants And Residents (STAR) Panel has had a makeover and will now be known as the Resident Influence and Accountability Panel (the Panel). This reflects a new standard which was introduced on 1 April 2024 by the Regulator of Social Housing.
The regulator’s Transparency, Influence and Accountability Standard requires social landlords to be open with residents; treat them with fairness and respect so they can access services, raise complaints when necessary, influence decision making and hold their landlord to account.
The Panel meets every three months in person or online and deals with an interesting array of topics. The Resident Chair is elected by their peers and the Panel members are selected through a competency-based recruitment processes and can serve up to three years.
Meeting minutes
Meeting minutes - Wednesday 7 February 2024 (Word file)
Meeting minutes - Wednesday 18 October 2023 (Word file)
Meeting minutes - Wednesday 26 July 2023 (Word file)
Keen to get involved?
If you are keen on joining the Panel or if you would like to find out more, please email the Engagement Team on engagement@walthamforest.gov.uk