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Resident scrutiny reviews are commissioned by the STAR panel and trained residents can participate on a project-by-project basis depending on their interest in a particular area.
The scrutiny team makes formal recommendations which the STAR panel will take to the Housing Management Team. The Housing Management Team will then produce an action plan based on the recommendations and progress is monitored by the STAR panel.
If you are interested in getting involved in a resident-led scrutiny review, please contact the Engagement team who will inform you of future training sessions.
Benefits of taking part in scrutiny are:
The scrutiny team will shortly begin an in-depth review of our repairs function and make recommendations on how to improve the service. Residents will be provided with appropriate training to equip them with the skills to scrutinise and review.