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  1. Home
  2. Benefits and money advice
  3. Housing benefit support and guidance

Housing benefit support and guidance

Whether you are a landlord or the occupier, see if you're eligible, apply, and discover how housing benefit works.


Housing benefit


All about Housing Benefit and other help you can get paying your rent.

Tell us about any changes in your situation


Tell us about a move or change in condition, so you pay the right amount of council tax and get the right benefits.

Backdating housing benefit claims


Information on how far back can you claim your housing benefits.

Temporarily absent


If you receive housing benefit then you need to tell us when you're going away.

Providing evidence for Housing Benefit, Council Tax Support and other benefits


The evidence you need to provide when you make a claim for benefit or support

Discretionary Housing Payments


The evidence you need to provide when you make a claim for benefit.

Local Housing Allowance


Who can get Local Housing Allowance and what the current rates are.

Universal Credit and help with your rent


Universal Credit may affect you if you get Housing Benefit.

Register to access your benefits online


View benefits account information using the Benefits Connect online service.

Housing Benefit overpayments


Overpayments happen if we’ve paid you more Housing Benefit than you are entitled to.

Housing Benefit information for landlords


These pages aim to give general information to landlords whose tenants get housing benefit.

Citizens Advice Waltham Forest for Direct Payment Support


Providing free and confidential advice and support to people who are receiving Direct Payment for getting care.

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