Housing Benefit overpayments

Overpayments can happen if:

• you don't tell us about changes in your circumstances
• you didn’t give us correct information when you claimed
• you gave us incomplete information
• we’ve made an error

If you’ve been overpaid Housing Benefit, you must pay us the money back.

In the event of an overpayment, we will send you a letter and an invoice for the amount you owe.

There are several ways you can pay back the overpayment. You can either:

• make a one-off payment to pay the full amount
• set up a Direct Debit to pay in instalments
• contact us to make an arrangement to pay in instalments