It’s never too late – get your first, second or booster dose of the Covid-19 vaccine at local walk-in clinics.
Property licensing helps tenants and landlords by setting clear standards on the maintenance and management of properties. This helps to ensure that rental properties are kept in good condition and that they are safe.
We keep a register of all licensed properties in the borough.
If you are concerned about the condition of the property you live in, you think your property may be unlicensed or you want to report an issue with a neighbouring rented property.
Alternatively, please contact
If your landlord is failing to make the necessary repairs to your home, licensing can be used to make your landlord take action. It is also a criminal offence for landlords and managing agents to let out a property that is not properly licensed. The Council can take enforcement action against landlords and in some cases a rent repayment order (RRO) for up to 12 months rental income can be made against a landlord who has not licensed their property.
If you report a property to the Council, we will check whether it is licensed and may need to carry out an inspection to check on the condition and what work may need to be carried out. Reasonable access may be required to enable this inspection of the property. Where possible and/or appropriate, your landlord will be notified of this.
We have devised a helpful user guide for tenants that includes all the relevant information you will need.
The Private Sector Housing and Licensing Team would like to introduce a new drop-in session every Friday morning between 9am and 12.30pm at Wood Street Library, 1 Troubridge Square, Wood St, London E17 3HB starting on 18 March 2022.
An Enforcement Officer from the Private Sector Housing and Licensing Team will be on hand during this time to provide advice and assistance in relation to matters that would fall mainly within the following areas:
The aim of the session is to provide tenants and residents with the opportunity to speak with a member of the team face to face about the issues they are experiencing associated with a private rented property including someone’s rights as a tenant and the responsibilities of landlords.
The team can still be contacted 9am to 5pm via our duty line 020 8496 4949 and email address at, email@example.com.