Apply for council housing

Housing

Alert

 

Social housing in Waltham Forest is extremely limited. There are not enough available homes to house everyone who applies. This means that only residents who have the highest priority will be considered for a council home.

We strongly suggest you try other ways to find a home. We've put information on this site to help you. Please see our affordable homes to rent or buy webpage for details on:

  • affordable home ownership schemes
  • affordable rent schemes
  • affordable rents for key workers
  • self-help guides to finding a home

The Housing Register

Before you can look for a council home, you need to be on the Housing Register. You can apply if you’re over 18 and have lived in the borough for the past two years.

The register uses your circumstances to rank your level housing need. These levels are:

  • 'additional preference' category - most council homes are let to people in this highest category of housing need
  • 'reasonable preference' category - less than one in ten homes are let to people in this category
  • 'no preference' category - if you're in this lowest category, you won't be housed

You can see the rules about who gets priority for housing by downloading our allocations policy (PDF 721KB)

Sheltered Housing

To apply for sheltered housing, you will need to join the Housing Register. You can apply if you're over 50 and have lived in the borough for the past two years.

You can provide medical information online

You can now supply medical information (Disability Health Questionnaire) to support your housing application for you and members of your household. You will need to complete the change in your circumstances form online.

You must have a valid and active housing register application.

 

New applications

Please follow these steps:

  1. You’ll first need to register for a My Account, unless you already have one. If you already have a My Account, please go to step 3.
  2. Once you've registered for My Account, you'll get an activation email. Please follow the activation link and instructions to activate your My Account.
  3. If you’re not currently a council tenant, go to step 5.
  4. If you're currently a council tenant, you now need to link your tenancy to your My Account. Just follow the link, log in and then you’ll be taken to the ‘Link Your Housing Application or Tenancy’ form. You’ll need to have the following information ready:
  • your rent payment reference number
  • date of birth of main tenant
  • postcode of your current address
  1. You can now apply to be on the Housing Register using this online form:

Apply to go on the Housing Register

Let us know about a significant change in your circumstance. 

Examples of changes are:

  • Change of address
  • Medical issues affecting your housing needs
  • Change of household composition
  • Interest in Sheltered Housing

To amend or update an application with a change of circumstances, please follow these steps:

  1. You’ll first need to register for a My Account, unless you already have one. If you already have a My Account, please go to step 3.
  2. Once you've registered for My Account, you'll get an activation email. Please follow the activation link and instructions to activate your My Account.
  3. You now need to link your existing application to your My Account. To do this, just follow the link and log in, then you’ll be taken to the ‘Link Your Housing Application or Tenancy’ form. You’ll need to have the following information ready:
  • your housing application / bidding reference number
  • date of birth of main applicant
  • your rent payment reference number (for housing transfer applications)
  • postcode of your current address (for housing transfer applications)
  1. You can now update your application using this online form:

Tell us about a change of circumstances

Contact Click to get info

Rehousing Team

Email: housing-registration@walthamforest.gov.uk

Telephone: 0208 496 5425