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Enforcement agents (bailiffs)

We instruct enforcement agents (bailiffs) to collect debts on our behalf.

If you've received a letter, visit or telephone call from one of the enforcement agencies listed below, it’s important that you contact them straight away.

The enforcement agencies we deal with are:

The enforcement agents will charge you a fee of £75 once we instruct them to collect your debt. If you don't contact them within 7 days, you will be charged an enforcement fee of £235. If you owe more than £1,500, you'll be charged an additional 7.5 per cent.

Enforcement agents can seize some of your personal possessions and sell them at public auction. The money collected from the auction will be used to pay the enforcement fees and the Council Tax that you owe.

To prevent this from happening, you should pay your Council Tax debt and fees directly to the enforcement agents. They may be able to make an arrangement with you to spread the payment of the outstanding balance over a longer period of time.

Please see their Schedule of Enforcement Fees (PDF)