We are conducting essential maintenance to our housing forms from 4pm Friday 1 December until 1am Monday 4 December. During this time these forms will be offline and unavailable. All other MyWalthamForest services will function as normal.
Cost of living support: your crisis, our action
Last updated: 23 October 2023
Next review: 19 October 2024
Looking after your health and wellbeing
To help protect your mental health and wellbeing through services that offer free and confidential support:
Check in and Chat service – if you, or someone you care for, feel vulnerable this winter, you can request a free call from our team to help you explore council services and local support. Call 07979 276623 and leave us a message with your contact details or register online.
5 ways to wellbeing – we’ve come up with ‘5 ways to wellbeing’ to help you cope with the challenges of everyday life.
Good Thinking – a free online service which provides NHS approved apps, information, and resources to help manage stress, anxiety, and poor sleep.
Kooth – an online support and counselling service for young people aged 11 to 25. You can use it to chat with the online team about anything that’s on your mind.
Waltham Forest Talking Therapies – a service for people aged 18 and over who are feeling worried, low, or stressed. You can get help face-to-face, online, over the phone, or on a video call by calling 0300 300 1554, option 4. Lines are open Monday to Friday, 9am to 5pm.
Samaritans – Samaritans will listen to anyone struggling to cope, who needs someone to listen without judgement or pressure. They're available 24/7 by calling 116 123.
Mental Health Direct – A helpline if anyone is in distress and would like to talk to a qualified mental health professional. They're available 24 hours a day, 7 days a week. Call 0800 995 1000.
You can get help with alcohol, drugs, and smoking through useful support services:
Change Grow Live – providing a free and confidential service for adults and young people in Waltham Forest. You can contact the service to talk about drug and alcohol use or access treatment and support. Call 020 3826 9600 for adults and call 020 3404 1098 for those under 21s.
DrinkCoach – an online app that helps individuals track and change their drinking. Download the ‘Drink Coach’ app on Google Play or Apple Store for free.
BeeZee Bodies – offer lifestyle courses for families in Waltham Forest to help children and their families have fun with healthy eating and physical activities.
Better – provides a local 12-week programme that can help adults who are overweight or living with obesity to enjoy healthy eating and an active lifestyle.
NHS Better Health – offer online tools and support to help you start making healthy changes to your lifestyle and maintain a healthy weight, from a free 12-week healthy weight plan to apps that can help you lead a more active lifestyle.
Free prescription tool – you can use a helpful online tool to help identify if you are eligible for support with prescription costs. There are various criteria for eligibility.