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Last updated: 24 November 2021

What is safeguarding?

The Children Act 2004 states that safeguarding children is about:

  • Protecting children from maltreatment, abuse, and neglect
  • Minimising risks of harm to children
  • Preventing impairment of children’s health or development
  • Addressing children’s needs at an early stage rather than when serious problems have developed
  • Ensuring that every child has an opportunity to fulfil their potential
  • Promoting children’s welfare

Safeguarding is everyone's responsibility

If you need help caring for your child or young adult, or are concerned about their welfare, you'll need to contact Children’s Social Care Services. 

When we receive a referral to Children's Social Care, it will automatically first be dealt with by our Multi Agency Safeguarding Hub (MASH).

Waltham Forest MASH consists of professionals from Children’s Services, Health, Education, Police, Probation, Housing, Early Help Service, Youth Offending and London Victim Support. This allows joint decisions to be easily made about how best to meet a child’s needs.

Get in touch

020 8496 2310 (Out of hours: 020 8496 3000)

Opening times

9am to 5.15pm
9am to 5.15pm
9am to 5.15pm
9am to 5.15pm
9am to 5pm
Waltham Forest Multi Agency Safeguarding Hub

Willow House
869 Forest Road
E17 4UH