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Different bins are allocated to different property types. Before you order, please check what kind of bin collection you have.
We charge for new and replacement wheelie bins:
If you move into a house the previous resident should have left the bins for you. If they haven't, you will need to order a replacement.
The charge covers the cost of the bin including assembly, administration, and delivery.
We aim to deliver bins within 10 working days of your order.
If you change your mind after ordering a bin you can request a refund but there is a £5 charge to cover admin fees.
If you don't want to pay for a replacement bin, you can choose to dispose of your rubbish yourself by taking it to one of our household waste recycling centres as we don’t accept black bags rubbish in black bags, or any other type of unauthorised container. Doing this could result in a fine.
Households may only have one black wheelie bin
You can only request additional green and brown wheelie bins
We will not accept responsibility for damage caused by overfilling the bin, placing inappropriate items in it, or reasonable wear and tear (such as broken lids, cracked bins, damaged handles).
If your bin has fallen into the back of the vehicle, the crew will place a card through your letterbox and a replacement bin will be delivered free of charge within 5 working days
Communal bins cannot be purchased from the council and are only available for hire, please see our guidance for developers for more information.
Flats above shops have rubbish and recycling sacks.
We deliver green single use recycling sacks to your property four times a year
If you need more, you can pick them up from your local library