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Order a bin

Order a new bin, replace a lost or damaged one, or ask us for a different size

Different bins are allocated to different property types. Before you order, please check what kind of bin collection you have.

We charge for new and replacement wheelie bins:

  • All wheelie bins in both sizes the standard 140 litres and large 240 litres are £20
  • Indoor kitchen caddies and storage bags for recycling are free.
  • There is no charge for the removal of damaged and unwanted bins.

If you move into a house the previous resident should have left the bins for you. If they haven't, you will need to order a replacement.

The charge covers the cost of the bin including assembly, administration, and delivery.

We aim to deliver bins within 10 working days of your order.  

If you change your mind after ordering a bin you can request a refund but there is a £5 charge to cover admin fees.

If you don't want to pay for a replacement bin, you can choose to dispose of your rubbish yourself by taking it to one of our household waste recycling centres as we don’t accept black bags rubbish in black bags, or any other type of unauthorised container. Doing this could result in a fine.

Additional bins

Households may only have one black wheelie bin

You can only request additional green and brown wheelie bins

Damaged or stolen bins

We will not accept responsibility for damage caused by overfilling the bin, placing inappropriate items in it, or reasonable wear and tear.

If your bin has been damaged by our crews, we will put a card through your letterbox and deliver a replacement bin free of charge within 5 working days.

Communal bins

Communal bins cannot be purchased from the council and are only available for hire, please see our guidance for developers for more information.

Rubbish and recycling sacks

Flats above shops have rubbish and recycling sacks.

We deliver green single use recycling sacks to your property four times a year

  • February
  • May
  • August
  • and November

If you need more, you can pick them up from your local library

Add your property to the green recycling delivery list