Pay a parking penalty charge notice (PCN)

Please note that you will need you PCN number to pay online.

Pay online

Pay your penalty charge notice (PCN)

Pay by phone

Automated telephone line: 0203 092 0112

Open 24 hours a day.

From Monday 7 April 2025, penalty charge notices (PCNs) will increase across Waltham Forest. 

These increases will affect:

• For PCNs:
• higher-level parking contraventions will increase to £160 (£80 if paid in the discounted period)
• lower-level parking contraventions will increase to £110 (£55 if paid in the discounted period)
• bus lanes and moving traffic contraventions will increase to £160 (£80 if paid in the discounted period)

For vehicle clamping and removal fees:

• release fee from wheel clamp will increase to £100
• release fee from car pound will increase to £280
• daily storage fee will increase to £55 per day
• disposal fee will increase to £100

These increases were agreed by London Council’s Transport and Environment Committee, the Mayor of London and the Secretary of State for Transport.

To see a full list of contraventions and charges, visit London Councils – Parking and traffic charges in London.

Parking penalty charge notice and associated charges in Waltham Forest have been agreed by London Councils and approved by the Mayor of London and the Secretary of State for Transport.

The penalty charge notice is based on the severity of the contravention. The penalty charges issued within the London Borough of Waltham Forest are currently:

For a penalty charge notice issued at the higher rate

• £160 reduced to £80  if paid within the appropriate discount period from the date the PCN is issued.

For a penalty charge notice issued at the lower rate

• £110 reduced to £55 if paid within the appropriate discount period from the date the parking penalty charge notice is issued.

For a parking penalty charge notice issued for bus lane violations and moving traffic contraventions

• £160 reduced to £80 if paid within the appropriate discount period from the date the parking penalty charge notice is issued.

This type of parking penalty charge notice is issued with the help of CCTV cameras. Images are captured using vehicles or mounted cameras and sent by post to the registered keeper of the vehicle.

Locations visited by mobile CCTV enforcement vehicles (PDF)

Other additional parking charges

• £100 to release from clamp (plus payment of the PCN)
• £280 to release from pound (plus payment of the PCN)
• £55 storage per day (plus payment of the PCN)
• £100 disposal from the pound

Telephone: 0203 092 0112, Option 6

Opening times: Monday to Friday, 9am to 5pm

You can use this phone line for PCN enquiries, such as:

• have you received my challenge?
• how long do I need to wait for a response?
• I’ve lost my PCN, how do I make payment?
• I've received a PCN but have sold the vehicle, what do I do?