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CCTV viewing update
You can challenge your penalty charge notice (PCN)
If you want to challenge a penalty charge notice please do not make any payment.
Please note that due to the current situation regarding Covid-19, and with regard to the health and safety of members of the public and our own staff, we will no longer offer in person viewings of CCTV footage. You can continue to view the footage online. This policy will be reviewed regularly and as soon as it is safe to do so we will reintroduce this service. We apologise for any inconvenience caused by this decision.
View CCTV Footage
If you've received a PCN that was issued using closed circuit television, you can view the video footage before submitting your challenge online.
Challenge your penalty charge notice (PCN) online
You can challenge your penalty charge notice (PCN) online. You can view the penalty charge notice information including any photographs of the alleged contravention.
Challenge your penalty charge notice by post
You can challenge your penalty charge notice in writing to the address below. Please allow enough time for us to receive and consider your challenge.
Parking Services
PCN Representation
PO Box 74924
LONDON
E17 0UG
Help with completing online forms
If you don't have a computer, you can use a self-service PC at any library in Waltham Forest to log your request/report.
Staff there can help you to log in and create a MyAccount.