CCTV viewing update

You can challenge your penalty charge notice (PCN)

If you want to challenge a penalty charge notice please do not make any payment.

View CCTV Footage

If you've received a PCN that was issued using closed-circuit television, you can view the video footage before submitting your challenge online.

Challenge your penalty charge notice (PCN) online

You can challenge your penalty charge notice (PCN) online.  You can view the penalty charge notice information including any photographs of the alleged contravention.  Once submitted you will receive an email confirmation, as long as you supply an email when submitting your representation.

If you want to challenge your PCN by email please send it to, you will receive an an automatic response confirming receipt. 

We aim to respond to representations within 20 working days. 

If a protected characteristic, listed in the Equality Act 2010, or another condition makes it difficult for you to challenge or pay your PCN, we will be happy to consider what reasonable adjustments we can make to assist. To request an adjustment please email or call 0203 092 0112 option 6.

Challenge your penalty charge notice by post

You can challenge your penalty charge notice in writing to the address below. Please allow enough time for us to receive and consider your challenge as it may take up to 20 days from the date we receive your representation.  We are unable to send a confirmation of receipt if challenging by post. 

Parking Services
PCN Representation
PO Box 74924
E17 0UG