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Council structure

Council services are provided by seven directorates. Each directorate is made up of a number of services which are managed by a service head.

Senior officers and their positions 

  • Chief Executive: Martin Esom
  • Strategic Director of Families: Heather Flinders
  • Strategic Director Corporate Development: Rhona Cadenhead
  • Strategic Director Finance and Governance: John Turnbull
  • Strategic Director Economic Growth: Stewart Murray
  • Strategic Director of Resident Services: Michele Moloney


Strategic Director of Families: Heather Flinders leads the Council’s Think Family programme and is responsible for discharging statutory children’s and adult social services duties.

Director of Learning and System Leadership: David Kilgallon's role is schools monitoring and support, early years teaching and learning; post-16 education strategy, careers service.

Divisional Director Early Help: Alastair Macorkindale's role is Strategy Safer Communities, Early Help and Troubled Families, Strategic Partnerships Unit, community safety, youth offending and support service.

Director of Public Health: Joe McDonnell's role is improving health and wellbeing, sexual health services, drugs and alcohol services, health protection.

Director Integrated Commissioning: Mark Lobban's role is commissioning intentions, better care together, integrated commissioning, section 75 agreements.

Corporate Director Children's Social Care (Deputy): Daniel Phelps's role is children’s social care and safeguarding.

Director of Adult Care and Quality Standards: Darren McAughtrie's role Is adult care, quality standards and safeguarding.

Corporate Development

Strategic Director Corporate Development: Rhona Cadenhead's remit is Culture and Communities, Heritage, Policy and Public Affairs, Councillor Services.

Director of Digital and ICT (Deputy): Paul Neville delivers the technology (including PCs, laptops, applications, mobiles, website, telephony) and connectivity to enable the Council to deliver its services and connect to our residents and businesses.

Director of Communication and Campaigns: Deborah Porter's role is internal and external communications, media, culture and heritage

Director of People and Organisational Development: Ben Browne's remit is  Workforce strategy, HR policy, Employee relations and experience, HR quality assurance, HR consultation process, Organisational Development

Assistant Director of Strategy and Change (vacant) leads on Change Agency, Service Design, Portfolio, Digital Change, Digital Strategy, Transformation Delivery, Workforce Programme

Assistant Director of Strategy and Design: Jonathan Lloyd leads on design and insight, business intelligence, network and community, insight services and intelligence, strategy and policy.

Finance and Governance

Strategic Director Finance and Governance: John Turnbull is Chief Finance Officer and remit is finance, accountancy, audit and anti-fraud, revenues and benefits.

Director of Financial Services: (Vacant) Corporate budget strategy and planning, budget control, corporate accountancy.

Assistant Director - Audit and Anti-Fraud (shared with Enfield): Gemma Young leads on internal audit, anti-fraud, internal control consultancy, investigations.

Director of Governance and Law (Deputy): Mark Hynes's remit is commercial, public, family law, litigation,  democratic services, electoral, coroners.

Head of Revenues and Benefits: Nalda Russell-Stowe's remit is council tax, housing benefit, admin and social fund, free school meals, cash control.

Treasury and Pensions Manager: Debbie Drew leads on treasury management and banking; investment and borrowing; pensions fund.

Director Return on Investment: Rob Manning's remit is pension fund; revenues; benefits; transformation, projects and service, development of opportunities and operations; procurement        

Resident Services

Strategic Director Neighbourhoods and Commercial Services: Michele Moloney's remit is procurement, commissioning, service design and contracts, residents insight and performance, major contracts and delivery, highways and infrastructure, neighbourhoods, management, parking and transport, parks and leisure.

Director of Housing (Deputy): Darren Welsh leads on housing management and solutions, homelessness and temporary accommodation, housing strategy.

Director of Neighbourhood Management: Jarlath Griffin leads on neighbourhoods, town centres, parks and open spaces, recycling, estate services, civil contingencies, noise nuisance and anti-social behaviour.

Director of Selective Licensing and Regulation: David Beach leads on private sector housing standards, food safety, selective licensing, premises licensing, trading standards, environmental protection [air quality, contaminated land, programmed noise, public health issues], cemeteries and mortuary services.

Director of Highways and Traffic Management: Vala Valavan's remit is highways network management, maintenance, improvement, structure and bridges, traffic management, street lighting, parking,  flood and drainage, road safety,  “Enjoy Waltham Forest” project.

Director Commercial Innovation: John Hubbard leads on commercial development, local authority trading company, service store, lettings Waltham Forest, pest control, CCTV and commercial services.

Director of Customer Services and Business Support: Louise Duffield leads on business support, customer services, libraries and registrars.

Economic Growth and Housing Delivery

Strategic Director Economic Growth: Stewart Murray.

Commercial Director Regen and Planning: Ian Rae's remit is development management, building control, land charges, design and conservation, planning policy, delivery of area regeneration programmes and projects; strategic transport; sustainable development.

Director Inward Investment: Jonathan Martin leads on investment and delivery.

Director of Property and Asset Management (Deputy): Aiden McManus's remit is corporate asset management, capital programmes, schools delivery, estates and evaluation, strategic property projects.

Commercial Director Housing Delivery: Jennifer Daothong's remit is housing investment; housing delivery; estate regeneration; registered provider development partnerships.