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Last updated: 21 February 2023

Fraud types and advice: Individuals

Online Shopping and Auction Fraud

Seek advice:

  • If you’re purchasing goods and services from a company or person you don’t know and trust, carry out some research first. Ask friends or family for advice before completing a purchase.

Scam messages:

  • Be wary of unsolicited emails and texts offering questionably good deals. Never respond to messages that ask for your personal or financial details.

Payment method:

Avoid paying for goods and services by bank transfer. It offers you little protection if you become a victim of fraud. Use a credit card or a payment service such as PayPal.

If you have made a payment:

Inform your bank as soon as possible, they can help you prevent any further losses. Monitor your bank statements regularly for any unusual activity.