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  3. Trading standards

Trading standards

We offer advice on trading standards legislation and investigate consumer complaints that may reveal criminal offences under fair trading laws.


What's trending in Trading Standards


Beware of fraud and scams

Consumer advice


We work with Consumer Direct to provide information and assistance on your rights. Make a trading standards enquiry.

Trading standards: Advice to businesses


We aim to protect the interests of consumers and traders.

Retail trading standards


Useful guidelines for traders, including private sales good practices

Fair trading


Ensuring truthfulness of trade and preventing consumers from being misled

Report excessive prices to the Competition and Markets Authority (CMA)


If you feel that a trader is charging excessive pricing as a result of Covid-19 it can be reported.

Product safety


Toy safety guidance, special care when buying toys, second hand toys and the 'Lion Mark'

Weights and measures


We ensure that all goods sold are correctly weighed and measured

Underage sales


It is a criminal offence to sell age-restricted products to people too young to legally buy them

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