Last updated: 9 July 2024

Next review: 19 April 2025

Business rates are usually paid in 10 monthly instalments from April to January. Please contact us if you’d prefer to pay over 12 months, from April to March.

Payments must reach us by the first of each month unless you pay by Direct Debit.

If you have problems paying your business rates talk to us now. We can help you set up a suitable payment method so you can avoid getting into arrears.

You can see the various ways you can pay your business rates below.

Pay by Direct Debit

Direct Debit is a way of paying your bills automatically if you have a bank or building society account. Paying by Direct Debit means you:

  • don't have to remember to pay each month
  • get a choice of payment dates 1st, 6th, 10th, 15th, 21st or 28th
  • are covered by the Direct Debit guarantee of a refund if something goes wrong
  • can cancel at any time
  • don't need to queue at a bank or post office to pay
  • don't need to write cheques or carry cash

It's easy to set up a direct debit by completing our online form. Once you’ve created your business rates Connect account and successfully logged in:

  • click ‘Show Details’
  • choose the ‘Direct Debit’ option
  • follow the steps

If you are unable to complete a Direct Debit mandate online (e.g. your bank account requires multiple signatories for DD) then you can complete the paper mandate which you would need to return by post to: Revenues Service, Business Rates, London Borough of Waltham Forest, PO Box 856, London E17 9PN

Direct Debit mandate

Pay online

You can pay your Business Rates every month online. Payment will arrive in our account the next day.

Have your bank details and Business Rates account reference ready to pay your Business Rates online.

Pay by phone

You can use our automated phone system to make a payment by debit card, 24 hours a day, seven days a week.

Have your card details and Business Rates account reference ready then call 020 8496 3000, select option 2.

Pay at a Post Office or PayPoint

Visit a PayPoint location to make a payment. You’ll need to show your bill with the barcode on for cash payments.

If you pay your Business Rates bill this way, you must pay at least 7 days before the due date so the money reaches our account on time.

Pay at your bank

If you have telephone or internet banking, you can pay your Business Rates by transferring money to us.

You’ll need to give your Business Rates account number and our bank details:

Sort code: 20-00-00
Account number: 5323 4460

Business rates enquiries line 

Contact details


Revenue services

London Borough of Waltham Forest
PO Box 856
E17 9PN

Opening times

Monday: 9am to 5pm Tuesday: 9am to 5pm Wednesday: 9am to 5pm Thursday: 9am to 5pm Friday: 9am to 5pm