If you have a query relating to parking permits

If you have been issued with a penalty charge notice (PCN) and wish to challenge it


The parking team has a dedicated phone line 0203 092 0112

  • Option 1 for Clamp/removal queries.  Monday to Saturday 7am to 10pm and Sunday 8am to 8pm
  • Option 2 for Pay your PCN, automated line.  
  • Option 3 for Parking permit enquiries. Monday to Friday 9am to 5:30pm and Saturday 8am to 2pm (until 27 July 2024)
  • Option 4 for Parking enforcement/To Report Blue Badge Fraud.  To request parking enforcement for unlawfully parked vehicles. Examples include vehicles parked unlawfully on school markings or blocking your driveway.  Monday to Saturday 6am to 10:30pm and Sunday 7:30am to 10:30pm
  • Option 5 for information on making reps and challenges, automated information only
  • Option 6 for PCN Enquiries. Monday to Friday 9am to 5:30pm 
  • Option 7 for Suspensions/Dispensations. Monday to Friday 9am to 4pm