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Upcoming payment system downtime (12 April)

All online and telephone payments will be unavailable from 10am to 1pm on Sunday 12 April 2026 due to scheduled maintenance. Parking payments are not affected by this downtime. 

Thank you for your patience.
 

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New to Waltham Forest

Guidance for new residents, and those new to the UK, to make Waltham Forest their home.


New to the borough


New to Waltham Forest? We hope you find this guide for new residents useful.

New to the UK


When you arrive in the UK there are some basic things you might need to do.

Advice and support for asylum seekers


We can offer assistance to asylum seekers who are not entitled to social security benefits or help from the National Asylum Support Service (NASS)

Citizenship ceremonies


Home Office deals with all applications for British Citizenship.

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