Families at the Heart of Our Place

‘Families at the Heart of Our Place (PDF)’ is our approach to delivering outstanding services to the residents of Waltham Forest in a financially sustainable way and helping them recover from the impact of the COVID pandemic. 

It links closely with our Public Service Strategy and explains how the Council, its partners and communities can come together to help all residents reach their potential and live their best quality lives.  We want everyone in Waltham Forest to have a fair chance at having a good life, so they can feel safe, well, independent and connected.

Our support focuses on the social, economic and environmental factors which impact on people’s health and wellbeing.  We are committed to putting equity, diversity and inclusion at the centre of all our decisions and actions.  We want our staff, partners and communities to innovate and lead change so that Waltham Forest emerges better and stronger in times ahead.