Last updated: 23 November 2023

Next review: 11 July 2024

Direct Debit

Pay your bill automatically each month with a Direct Debit.

To set up your direct debit:

Pay online

You can pay any amount of your Council Tax online. Payments will show on your account the following day.

Have your card details and Council Tax account reference ready.

Pay by phone

You can use our automated phone system to make payments by debit or credit card. The automated phone service is available 24 hours a day, seven days a week. 

Have your card details and Council Tax account reference ready then call 03300 889756.

Pay at a Post Office or PayPoint

All Council Tax bills now include a bar code that will enable you to make payment at any Post Office establishment displaying the PayPoint logo.

To make a payment take your bill that displays the barcode to any PayPoint outlet and tell the operator that you want to pay Council Tax.

If you pay your Council Tax bill this way, you must pay at least 7 days before the due date for the money to reach our account on time.

A full list of PayPoint outlets can be found on the Paypoint Website

Council tax due dates

Council Tax instalments are due by the 1st of each month.

You can pay your bill in 10 or 12 monthly instalments or you can also choose to pay it fortnightly.

You will be in arrears if you pay after these dates.

You can also change your instalment date to the 9th or the 25th of the month. But you must contact us first, quoting your Council Tax reference number.

We promise to give you:

  • a list of all the instalments amounts and dates for the year at least 10 days before the first payment is due
  • notice before we make any changes to your payments at least 10 days in advance