If you have a query relating to parking permits
- Email: wfpshop@nsl.co.uk
If you have been issued with a penalty charge notice (PCN) and wish to challenge it
- Email: wfpcn@nsl.co.uk
Online Forms
Report faulty parking signs or painted lines
Submit a complaint or compliment about the service
Telephone
The parking team has a dedicated phone line 0203 092 0112
- Option 1 for Clamp/removal queries
- Option 2 for Pay your PCN – automated line
- Option 3 for Parking permit enquiries
- Option 4 for Parking enforcement. To request parking enforcement for unlawfully parked vehicles. Examples include vehicles parked unlawfully on a school markings or blocking your driveway.
- Option 5 for information on making reps and challenges – automated information only
- Option 6 for PCN Enquiries
- Option 7 for Suspensions/Dispensations