Parking services contact information



If you have a query relating to parking permits

If you have been issued with a penalty charge notice (PCN) and wish to challenge it

Online Forms

Pay a PCN

Challenge a PCN

Report faulty parking signs or painted lines

Submit a complaint or compliment about the service


The parking team has a dedicated phone line 0203 092 0112

  • Option 1 for Clamp/removal queries 
  • Option 2 for Pay your PCN – automated line
  • Option 3 for Parking permit enquiries 
  • Option 4 for Parking enforcement.  To request parking enforcement for unlawfully parked vehicles. Examples include vehicles parked unlawfully on a school markings or blocking your driveway.
  • Option 5 for information on making reps and challenges – automated information only
  • Option 6 for PCN Enquiries 
  • Option 7 for Suspensions/Dispensations