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Gain or retain a 5

Pay for an advice only visit. Get help to maximise your Food Hygiene Rating Scheme (FHRS) score.

Last updated: 3 November 2022

Discover how to maximise your FHRS rating, including 2 hours of bespoke advice from one of our Environmental Health Officers.

Cost: £300.00

If you wish to request and pay for a re-visit following an inspection to get a new FHRS rating please go to our food safety for businesses section on our website. 

What we offer:

  • A site visit from an experienced and qualified Food Safety Officer who will provide practical advice appropriate to your business (up to 2 hours).
  • Advice for your business on how to achieve the highest possible standards. The officer will write this up in a simple and easy to understand report.
  • An up to date Safer Food Better Business pack and diary. Taking you through what the pack contains, how to use it to improve food safety and how to complete it.
  • An opportunity to ask for advice specific to your business.
  • For new businesses at the planning stage, guidance on the layout and design of your premises to avoid the risk of cross contamination and to adhere to structural requirements.
  • For new or existing businesses advice on how to obtain your best possible FHRS rating / improve your current FHRS rating.

Who is it for

  • For start-up businesses and newly registered food businesses. Gain or Retain 5 is regarded as essential for people new to food businesses
  • Existing businesses can also take advantage of Gain or Retain 5 to ensure they maintain their existing rating or improve to the five star.

How can it help you

  • Save you time by having professional advice tailored to your business.
  • Save you money through receiving advice on appropriate procedures and equipment you need. This is proportionate to the level of your business, avoiding over-spending on compliance.
  • Enhance your chances of receiving or retaining a high FHRS rating that you can use in your marketing. This gives your business a competitive edge and can help reduce the risk of reputational damage.
  • Give you reassurance from a compliance perspective.
  • Enable you to put in place the building blocks to grow your business in a sustainable way.

Get started

Drop us an email, and an officer will get in touch with you.

Food and Safety Team

 Waltham Forest Council

Town Hall,
Fellowship Square,
Forest Road
E17 4JF