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Last updated: 17 August 2023
Our Food Safety Team aims to protect the health of all people by ensuring food and drink on sale locally is safe to consume. We carry out unannounced inspections and respond to complaints and emerging issues.
The scheme helps you choose where to eat out or shop for food and drink by giving you clear information about the businesses’ hygiene standards.
Business ratings for Waltham Forest are published online. And businesses are given a sticker to display in their window.
A business is given one of the six ratings:
If you have a complaint about food or a food business, we may be able to look into it. However, it may be easier to resolve the issue yourself. .
For us to investigate a complaint, you need 'evidence' including receipts and packaging, plus the food itself where applicable. If not, we may be limited in what action we can take.
Food poisoning can only be confirmed if a faecal sample is taken at the time of illness and examined for related bacteria or viruses.
If you think you have food poisoning, you should consult your GP. They can arrange for you to submit a stool sample for analysis. If the test results of the faecal samples are positive, this means you do have some form of food poisoning. However, it is very hard to pinpoint where it came from.
Food poisoning is not necessarily caused by the last food that was eaten. Symptoms can take several hours to several days (or longer) to appear after infection occurs. Other viruses can also cause symptoms like diarrhoea, vomiting and high temperature too.
Whilst you are symptomatic (for example diarrhoea, vomiting and high temperature), you may be infectious to others. Therefore: