Closed circuit television (CCTV)

Closed circuit television (CCTV) is used to help prevent and detect street crimes like assault, vehicle theft, drugs offences etc. We are responsible for the siting and monitoring of CCTV in our town centre.

The main reasons we use CCTV in Waltham Forest is to:

• help reduce the fear of crime
• help deter and detect crime
• enhance community safety
• assist with traffic management
• assist in supporting civil proceedings
• discourage antisocial behaviour, including alcohol and drug related issues 

We operate our CCTV system within regulations contained in the Data Protection Act 2018. The cameras are shared use for public safety and parking enforcement. We normally only hold information for 31 days.

View our:

• London Borough of Waltham Forest Full Re-Certification 2022 (PDF file)
• Code of Practice for the Management of Closed Circuit Television (PDF file)
• Code of Practice for the Operation of CCTV Enforcement Cameras (PDF file)
• Data protection impact assessment cameras and systems (PDF file)
• Data protection impact assessment - body worn video / camera (PDF file)
• CCTV asset privacy impact assessment list (Excel file)
• CCTV operators procedural manual (PDF file)
• CCTV operations centre strategy 2020-2025 (PDF file)
• CCTV (Parking) location map

For civil claims (usually road traffic incidents) requests should only be made by insurers or legal representation.

This can be done through our online form. There is an administrative charge for requests: £15 for initial enquires and £138 for the release of footage evidence.

For CCTV footage requests relating to a crime, please report to the Police who will then contact us.

If you would like information or wish to enquire about specific CCTV data please email cctv@walthamforest.gov.uk.

For any parking and traffic enforcement enquiries please email parking.services@walthamforest.gov.uk.