We employ a third-party contractor to undertake enforcement within the borough for a variety of offences.
If your Fixed Penalty Notice was issued by 3GS for an environmental offence you can pay online via their website, by telephone or post.
A 3GS issued Fixed Penalty Notice will have a reference number starting with ‘WF’ and will be between ten and thirteen digits long.
If you have lost your 3GS issued Fixed Penalty Notice, please contact their customer services via 01256 898 913. Lines are open 7 days a week between 9am and 5.30pm.
Pay your fixed penalty notice online
To pay your 3GS Fixed Penalty Notice online, you will need to have your credit or debit card and your Fixed Penalty Notice reference number to hand.
Pay by telephone
You can pay your 3GS Fixed Penalty Notice by calling their payments centre on 01256 898 913. Lines are open 7 days a week between 9am and 5:30pm. You will need to have your credit or debit card and your FPN reference number to hand.
Pay by post
Send your Fixed Penalty Notice notice along with a cheque or postal order made payable to 3GS (UK) LTD to:
PO BOX 764
How can I appeal?
If you do not agree that you committed the offence, then the matter will be dealt with through formal prosecution via the Magistrates courts. It will then be up to the court, on receiving evidence, to determine whether an offence was committed and therefore whether any penalty should be imposed. Alleged offenders must be aware that environmental offences are criminal in nature and should a prosecution be proven at the Magistrates' Court; the verdict will be recorded as criminal conviction against the defendant. This is not Civil Law.