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Empty properties

Tell us about an empty property.

There are about 1,500 long-term empty properties in Waltham Forest that could potentially become a new home for you or your family.

Report an empty property on your street

We need your help. If you know of an empty property, like a house or flat above a shop, please contact us immediately as it could be turned into a new home for people who need it.

If you own an empty property

If you own an empty property, we want to work with you to bring your empty property back into use.

If you own an empty property that has been empty for over two years, you may be eligible for a Reduced VAT letter that offers up to 5% VAT. Please contact the Empty Property Team for an appointment to inspect the property. Email:

If you don’t co-operate with our efforts to bring your empty property back into use, in certain cases we could have to:

  • serve a compulsory purchase order
  • take action to sell your property

Empty property VAT reductions

Your VAT costs can be reduced when refurbishing your empty property for residential use.

You may be eligible for a reduction in VAT to 5% if:

  • your property has been empty for a minimum of two or more years before you start works
  • the property will be used for residential purposes after you complete the works
  • you will be using builders to complete the works.

Further information can be found on the GOV.UK Website: (VAT for builders).

Empty Properties team

020 8496 3000 (Ask for the Empty Properties Team)