Payment system downtime (15 March 2026)
All online and telephone payments will be unavailable from 10am to 1pm on Sunday 15 March 2026 due to scheduled maintenance. Parking payments are not affected by this downtime. Thank you for your patience.
Help and advice on what support is available if you or someone you know has been raped or sexually assaulted.
Last updated: 24 September 2025
Next review: 23 September 2026
Sexual assault happens when someone either touches another person in a sexual manner without consent or makes another person touch them in a sexual manner without consent. It includes unwanted kissing and the touching of someone's genitals, breasts or bottom.
Rape is unwanted, forced or non-consensual 'sex'. It is a form of sexual violence.
If you have experienced any form of sexual violence, it was never your fault, no matter what you were wearing, who you were with, your relationship to the perpetrator, where you went, how much you had been drinking, or what drugs you had taken. The perpetrator is always and only to blame for making that choice. Help is available.
A Sexual Assault Referral Centre (SARC) can offer confidential medical and practical support to people who have recently been raped or sexually assaulted They have specially trained doctors, nurses and support workers to care for you.
The nearest SARC to Waltham Forest is The Havens, phone: 0203 299 6900.
If you decide to report the assault to the police, they can arrange for you to attend a SARC for medical care. They can also arrange a forensic medical examination.
If you don't report the assault to the police, you can still refer yourself to a SARC for assessment and medical treatment. This can help to prevent some STIs and pregnancy.
If you are considering reporting the assault, the centre can arrange for you to have an informal talk with a specially trained police officer. They will then explain what is involved.
Some SARCs or voluntary organisations such as Rape Crisis Centres have specially trained advisers to help people who have been sexually assaulted. These independent sexual violence advisers (ISVA) can help you access other support services. They will also guide you through the criminal justice system if you decide to report the assault to the police. This includes supporting you through the trial if the case goes to court.
You can tell someone you trust first, such as a friend, relative or teacher, who can help you get the support you need. SARC services and ISVA support are free to all, whether they live in the UK or not.
This video by the NHS about what to expect at a SARC may be helpful to you.
If you or someone you know has experienced any form of sexual violence at any point in your life, there are organisations that can provide specialist emotional support, advocacy and information.
Family Law Helpline: 020 7251 6577
Criminal Law Helpline: 020 7251 8887
Immigration and Asylum Law Helpline: 020 7490 7689
Sexual Harassment at Work Helpline: 020 7490 0152
If you are in immediate danger call 999 or 112 (from a mobile) for the Police