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Free help and advice with your council tax

Find charities and support services that provide help and advice with your money and finances.

Last updated: 7 July 2022

Next review: 4 January 2023

List of charities and support agencies

Citizens Advice

Citizens Advice Waltham Forest provide free, confidential and impartial advice and campaign on big issues affecting people's lives.

  • 0808 278 7838

Debt Free London

Debt Free London provides free expert advice to Londoners with problem debt.

  • 0800 808 5700

Step Change

Step Change provides the UK’s most comprehensive debt advice service. Step Change helps people with debt problems take back control of their finances and their lives.

  • 0800 138 1111

The Money Charity

The Money Charity aim to provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing.

  • 0207 062 8933

Business Debtline

Business Debtline aim to provide expert debt advisers who are supportive and trained to a high standard, stay committed to providing free, impartial and confidential debt advice and talk you through the debt advice options that are right for you.

  • 0800 197 6026

Money Helper

Money Advice Service provide help and advice on money and pensions, support with money management. Helping people tackle problem debt and improving financial capability.

  • 0800 011 3797

Help 4 Addiction

Help 4 Addiction provide online therapy and support for those stuffing with a range of addictions, their aim is to help you find the support you need to target the cause of your addiction and overcome it.

  • 0203 995 770

Christians Against Poverty

Christians Against Poverty aim to restore hope for those who are lost and hurting. In partnership local churches across the UK, bringing life-changing freedom and good news to people in desperate need.

  • 0800 328 0006

SSAFA The Armed Forces Charity

SSAFA aim to relieve need, suffering and distress amongst the Armed Forces, veterans and their families in order to support their independence and dignity.

  • 0800 260 6767

Cruse Bereavement Care

Cruse offer support, advice and information to children, young people and adults when someone dies and to enhance society’s care of bereaved people.

  • 0808 808 1677

Refuge for Women and Children against domestic violence

Refuge aims to empower women and children to rebuild their lives, free from violence and fear. Providing a range of lifesaving and life-changing services.

  • 0800 2000 247


Mind provide advice and support to empower anyone experiencing a mental health problem.

  • 0300 123 3393


The Samaritans provide support, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.

  • 116 123

Breathing Space

Breathing Space provides support of anyone who is struggling with debts. You might be able to get support through the debt respite scheme, also known as Breathing Space. The Breathing Space could provide you valuable time to find an effective and long-term solution for dealing with your debts and help you move forward.

  • 0330 0163 563