Short breaks privacy notice

The Short Break service provides a chance for disabled children to spend time away from their carers. They'll have the chance to try out new things, have fun, and make new friends. Short breaks can give families a chance to have a break from their caring duties and to do things together.

If you have questions regarding this service or our privacy practices, you can contact us by email or in writing:

Provisions and Integration
Wood Street Health Centre
6 Linford Road
London
E17 3LA

020 8496 3515

Provision Assistant, shortbreaks@walthamforest.gov.uk

In order to provide children and young people with a short break or a domiciliary support service, we collect the following information from:

• Name
• Date of birth /Age
• Full Address and Postcode
• Telephone/Mobile contact numbers (parents/carers)
• Email Address of parent/carer
• Claiming DLA/PIP (Yes/No answers)
• Disability /Additional Needs
• Communication Needs
• Mobility/Personal Care
• Sensory Needs/Awareness of danger, Therapies, medication, Specialist equipment, accessing activities outside of the home
• Sleep issues
• Education information (e.g. EHCP)
• Mosaic number/Capita Number
• Diagnosis of disability
• Parents/Carers personal information (Full Name)
• Sibling (Full name if under 18 and age) who live in the same household
• Details of siblings if under age 18 who live in same household
• Details of siblings disability if under 18 who live in same household
• Ethnicity

The processing and use of your personal data are underpinned by our compliance with our legal and statutory obligations. This is primarily under section 25 of the Children & Young Persons Act 2008 and the Breaks for Carers of Disabled Children Regulations 2011 which requires local authorities to provide short Breaks services that will help and support parents and carers who look after a disabled child or children.

We consider your privacy important and we will only use your personal information to provide the Short Breaks or domiciliary service to you. We will also use it to track the level of support that each child/young person uses within a financial year.

The lawful basis for processing your data is consent and public task. 

In most cases, we will obtain your personal data directly from you. This will be obtained from you by completing a self-referral form. 

You have the right to withdraw consent at any time by email or in writing using the following contact details:

London Borough of Waltham Forest

Provisions and Integration
Wood Street Health Centre
6 Linford Road
London
E17 3LA

020 8496 3515

Provisions Assistant, shortbreaks@walthamforest.gov.uk

We will only share your data, or the data of your child, where you have provided consent by completing a referral form. 

The information you provide will remain confidential. The information will only be shared with commissioned Short Break and domiciliary care providers.

Currently, our partner organisations are:

• 2Sleep
• Bikeworks
• ELHAP
• Centre 404
• Chinite Resourcing Ltd
• Hope Superjobs Ltd
• KIDS (Hackney)
• Lambourne End
• Marian Mission
• Marieco Care
• Mercylink Car Services
• Resources for Autism
• Shared care Services
• Supreme Company and Sons
• Sycamore Trust UK
• Remark
• Unique Homecare

The information will be retained until the child or young person turns 25 or is no longer receiving Short Break support.

Our Data Protection Officer

Our Data Protection Officer is Mark Hynes. You can contact him by email at data.protectionofficer@walthamforest.gov.uk

Protecting your information

Please see the relevant section of the Corporate Privacy Notice.

Your information choice and rights

Please see the relevant section of the Corporate Privacy Notice.

Complaints and contact details

These are included in the relevant section of the Corporate Privacy Notice.

Information Commissioner’s Office

If we’re unable to resolve your complaint to your satisfaction, you can complain to the Information Commissioner's Office (ICO)