The Council’s Operations Centre department covers CCTV use across the Borough. Amongst other roles, it is also the hub that monitors antisocial behaviour, tracks weather warnings, engages emergency services and has been the reporting centre for incidents within the Borough.
In January 2022, the Cabinet agreed that the Council should develop an improved and enhanced approach to incident management. The introduction of a new system aims to better manage civil protection within the Borough and to this end a new software platform called Everbridge has been introduced for critical event management, to better serve residents during emergencies.
Contact information:
Operationscentre@walthamforest.gov.uk