Privacy notice for employment, business and skills.
Last updated: 19 May 2025
Next review: 24 January 2026
Employment, Business and Skills (EBS) offers training through courses, workshops and projects to individuals, employers and businesses. In order to deliver this training, we collect and process personal information about you.
The EBS service can be contacted by:
Telephone: 020 8496 2974
In person: Queens Road Learning Centre, 97 Queens Road, Walthamstow E17 8QR
In person: The Junction, 2-4 Cathall Road, Leytonstone E11 4LF
Email:
adult.learning@walthamforest.gov.uk
The information collected includes name, address, date of birth, national insurance number, residency and employment status. We also collect survey data, quotes, case studies and research data.
The training provided by EBS is mainly externally funded. Funders include the Department for Education (DfE) who is the data controller for personal data processed by the GLA (Greater London Authority) and ESFA (the Education and Skills Funding Agency). Your personal information is used by the DfE to exercise its functions and to meet its statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009 and to create and maintain a unique learner number (ULN) and a personal learning record (PLR).
We are the data controller under Data Protection law (Data Protection Act 2018) in respect of training provided by other funders as we collect and process personal information about individuals in order to provide services and meet our legal obligations.
In order to obtain the funding, the Council uses the personal data provided to complete mandatory individual learner returns which are sent to the funder via secure systems.
Further information about the use of and access to your personal data, and details of organisations with whom the GLA and ESFA share data can be found on the GOV.UK website.
Other funders include ESF (the European Social Fund), DWP (the Department for Work and Pensions).
Data such as quotes, case studies, research and surveys is also collected and used internally for marketing purposes.
| Data collected in respect of: | Lawful basis: |
|---|---|
| Funded courses | Contractual obligation |
Full cost recovery courses
| Legal obligation and legitimate interest
|
| Marketing and surveys | Legitimate interest and consent |
Marketing of future courses is carried out on the basis of consent, to opt-out please contact: Adult.Learning@walthamforest.gov.uk
The data we collect about you is shared with external funders, including:
| Data | Our role | Data retention period | Comments |
|---|---|---|---|
| Funded Courses | Data Processor | 3 to 13 years | The length of time depends on applicable funding rules and requirements, for example, ESFA and GLA data is held by them for up to 13 Years. |
| Full Cost Recovery Courses | Data Controller | 7 Years | Records are held for the maintenance of Health & Safety records, to comply with financial audit rules and to inform the service offer. |
| Marketing and Surveys | Data Controller | 3 Years | Level 1: Data is held to inform service provision. Level 2: Data is collected (including pictures, quotes and case studies) to promote service offer. Participants are required to complete a separate consent form for this data. |
Our Data Protection Officer is Mark Hynes. You can contact him by email at data.protectionofficer@walthamforest.gov.uk
Please see the relevant section of the Corporate Privacy Notice.
Please see the relevant section of the Corporate Privacy Notice.
These are included in the relevant section of the Corporate Privacy Notice.
If we’re unable to resolve your complaint to your satisfaction, you can complain to the Information Commissioner's Office (ICO)
