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Better Mental Health for All (BMHfA): Adults Wellbeing Sessions Privacy Notice

Privacy Notice for Adults Wellbeing Sessions

Last updated: 3 March 2022

Next review: 2 March 2023

Who we are and what we do?

BMHfA Adult Wellbeing Sessions

CREST WF Time to Change Hub 

The CREST WF Time to Change Hub was set up with funding from the national Time to Change programme to enable people with lived experience to develop and deliver interventions that challenge mental health stigma. Our Resident Insight Survey results show that levels of mental health stigma in Waltham Forest are currently worse than those seen nationally.

The champions use creative arts like photography, puppets, and human libraries to challenge mental health stigma and raise awareness of impact it has on those affected. We are seeking funding to expand our bank of over 100 champions’ scope to deliver peer support groups, expanding their focus from just stigma, to improving the mental wellbeing of wider communities.

The Man Den

The Man Den is a local community group based in one of the most deprived words in the borough. The project works with boys and men providing intergenerational mentoring support including space to discuss mental wellbeing as men are less likely to access formal support services.

The activities are centred around creating connections, improving mental wellbeing and confidence in men. This includes board games, outdoor/physical activities like hiking, football, boxing, running, and cycling and skill learning activities to build self esteem, confidence, and connection.

The Man Den will meet the needs of men and especially reach BAME men. The funding will enable expansion of their mentoring programme and enable us to challenge long standing inequalities in mental health in terms of deprivation and gender.

WFSP Wellbeing Cafés

The WFSP Wellbeing Cafés is an initiative between the Waltham Forest Social Prescribing service and three community partners:  MTC Learning, Hornbeam Centre, and Paradox Community Foundation to run regular face to face session to improve the wellbeing of adults experiencing low mood, loneliness, or anxiety.

Wellbeing Cafés are open to members for up to 3 months and new members are introduced to Wellbeing Cafes by a health and wellbeing professionals such as Social Prescribers or Talking therapists. The aim is to use the face to face sessions to get involved in creative and wellbeing activities, learn new skills, increase levels of self esteem, confidence, social contacts and get connected to wider community resources in the borough.

BMHfA Adult Wellbeing Sessions

The BMHfA Adult Wellbeing Sessions will collect/process and retain some personal information about peer champions, members, residents and service users such as their contact details and will only share non person identifiable data with the LBWF to enable performance monitoring and evaluation, including local indicator demographic of the Wellbeing Sessions to demonstrate its impact on the health and wellbeing of service users.

Who to contact?

Shamal Waraich Public Health Project Officer

If you have questions regarding the Council’s utilisation of this service or our privacy practices, you can contact us by email or in writing.

Information we hold about you

Data is collected and held electronically by the Adult Wellbeing Session providers: CREST WF, The Man Den, MTC Learning, The Hornbeam Centre, and Peabody Community Foundation in accordance with their data protection policies and procedures.

The Council will only process contract monitoring information, which excludes all identifiable data. 

Why we need your information and how we use it?

The Council will only process contract monitoring information, which excludes all identifiable data. We need this information for the purpose of monitoring the impact of the service.

The Lawful basis for the processing

Participation in this project and the processing of your data is based on your consent. You will be asked to sign a membership form where you consent that the data "may be used anonymously for audit and research purposes".

Who your information will be shared with (if applicable)

The Council will not share any data collected during your participation in this project.

How long we will keep your information

The Council will retain the contract monitoring data for the duration of the contract plus six years.

Our Data Protection Officer

Our Data Protection Officer is Mark Hynes. You can contact him at

Protecting your information

Please see the relevant section of the Corporate Privacy Notice.

Your information choice and rights

Please see the relevant section of the Corporate Privacy Notice.

Complaints and contact details

These are included in the relevant section of the Corporate Privacy Notice.

Information Commissioner’s Office

If we’re unable to resolve your complaint to your satisfaction, you can make a complaint to the Information Commissioner's Office (ICO).