Privacy notice for adult wellbeing sessions.
Last updated: 16 May 2025
Next review: 28 April 2026
Better Mental Health for All is a partnership of stakeholders from the NHS, council, community and voluntary sector who provide wellbeing and mental health services to support the wellbeing of residents in Waltham Forest.
We meet to deliver on the Mental Health prevention and early help aspect of the strategy set by the Health and Wellbeing board. It is and is a subgroup of the Health and Wellbeing Board, and, where relevant, the Children’s Health & Wellbeing Board.
The CREST WF Time to Change Hub was set up with funding from the national Time to Change programme to enable people with lived experience to develop and deliver interventions that challenge mental health stigma. Our Resident Insight Survey results show that levels of mental health stigma in Waltham Forest are currently worse than those seen nationally.
The champions use creative arts like photography, puppets, and human libraries to challenge mental health stigma and raise awareness of the impact it has on those affected. We are seeking funding to expand our bank of over 100 champions’ scope to deliver peer support groups, expanding their focus from just stigma to improving the mental wellbeing of wider communities.
The WFSP Wellbeing Cafés is an initiative between the Waltham Forest Social Prescribing service and three community partners: The Hornbeam Centre, Peabody Community Foundation and Leyton Orient Trust. The initiative runs regular face-to-face session to improve the wellbeing of adults experiencing low mood, loneliness, or anxiety.
Wellbeing Cafés are open to members for up to 3 months and new members are introduced to Wellbeing Cafes by a health and wellbeing professionals such as Social Prescribers or Talking therapists. The aim is to use the face-to-face sessions to get involved in creative and wellbeing activities, learn new skills, increase levels of self-esteem, confidence, social contacts and get connected to wider community resources in the borough.
The BMHfA Adult Wellbeing Sessions will collect/process and retain some personal information about peer champions, members, residents, and service users such as their contact details. It will only share non-person identifiable data with the LBWF to enable performance monitoring and evaluation, including local indicator demographic of the Wellbeing Sessions to demonstrate its impact on the health and wellbeing of service users.
If you have questions regarding the Council’s utilisation of this service or our privacy practices, you can contact us by email or in writing.
Email Swabrina Njoku (Public Health Project Officer) at Swabrina.Njoku@walthamforest.gov.uk or the Public Health team at Public.Health@walthamforest.gov.uk
You can also contact us by post. Please write to:
Waltham Forest Council
Waltham Forest Town Hall
Forest Road
Walthamstow E17 4JF
Face-to-face meetings are by appointment only and can be arranged with the service by email.
Data is collected and held electronically by the Adult Wellbeing Session providers: CREST WF, The Man Den, MTC Learning, The Hornbeam Centre, and Peabody Community Foundation in accordance with their data protection policies and procedures.
The Council will only process contract monitoring information, which excludes all identifiable data.
The Council will only process contract monitoring information, which excludes all identifiable data. We need this information for the purpose of monitoring the impact of the service.
Participation in this project and the processing of your data is based on your consent. You will be asked to sign a membership form where you consent that the data "may be used anonymously for audit and research purposes".
The Council will not share any data collected during your participation in this project.
The Council will retain the contract monitoring data for the duration of the contract plus six years.
Please see below some useful related links:
Our Data Protection Officer is Mark Hynes. You can contact him by email at data.protectionofficer@walthamforest.gov.uk
Please see the relevant section of the Corporate Privacy Notice.
Please see the relevant section of the Corporate Privacy Notice.
These are included in the relevant section of the Corporate Privacy Notice.
If we’re unable to resolve your complaint to your satisfaction, you can complain to the Information Commissioner's Office (ICO)
