Last updated: 20 November 2023

Next review: 20 November 2024

Who we are and what we do?

Allotments Officer

Parks, and Open Spaces

Telephone number 020 8496 1297 or email Allotments@walthamforest.gov.uk 

Responsible for the management of allotment sites.

Information we hold about you

  • Full Name
  • Address
  • Email
  • Mobile/Phone Number
  • Date of birth

Why we need your information and how we use it

There are many different reasons for using personal data, you will know best the reasons why you use data. Purposes could include marketing, order processing, and staff administration.

The information is collected and retained for the purpose of fulfilling statutory obligation as a council in the management of Allotment Sites:

Date of birth

Tenants over 65 years old can claim concessions (50% discount)

Address

The posting of invoices, termination notices, and complaints

Phone and mobile number

Tenant enquiries, and plot applications

Email address

Tenant enquiries, plot applications, termination notices, and complaints

 

The lawful basis for the processing

The processing is necessary:

  • For a contract, we have with the individual 
  • Public Task

Small Holdings and Allotments Act 1908 deals with the provision of allotments, powers of councils and acquisition of land. Allotment Act 1925 This act was intended to facilitate the acquisition and maintenance of allotments and to make further provision for the security of tenure of tenants of allotments. Allotment Act 1950 followed on from the Allotments Advisory Committee report of 1949. made provision for better compensation following termination of tenancies, and clarified the systems for collecting rent.

Who your information will be shared with (if applicable)

Name

Basis for sharing

LBWF Finance Department

Customer creation & invoicing

LBWF Service Store

Repairs requested by tenants

Urbaser (Council’s approved contractor)

Repairs requested by tenants

Site Supervisor

Plot viewings

MCPC SYSTEM 

This is the computer software system which we use to manage allotment sites.  

How long we will keep your information

Duration of tenancy plus 6 years.

Our Data Protection Officer

Our Data Protection Officer is Mark Hynes, you contact him by email at data.protectionofficer@walthamforest.gov.uk

Protecting your information

Please see the relevant section of the Corporate Privacy Notice.

Your information choice and rights

Please see the relevant section of the Corporate Privacy Notice.

Complaints and contact details

These are included in the relevant section of the Corporate Privacy Notice.

Information Commissioner’s Office

If we’re unable to resolve your complaint to your satisfaction, you can complain to the Information Commissioner's Office (ICO)