Register a death



There is a legal requirement for deaths to be registered within five days, unless an investigation into the death takes place, which may take longer.

The death must be registered over the telephone with the register office in the borough where the death took place. If the person has died outside of Waltham Forest, you can find out how to register using the website.

If you are registering a death, please accept our sincerest condolences and read the below information thoroughly.

Who can register a death Click to get info

A relative should register the death.

If a relative cannot register the death, someone else can do it if they:

  • Were there at the time of death, or
  • Are an occupier of the premises where the death occurred, or
  • Are an administrator from the hospital (if the person died in hospital), or

Are in charge of making funeral arrangements

After viewing the body, either Whipps Cross Hospital, a GP, or a care home (in some instances a Coroner or police) will send the Medical Certificate of Cause of Death (MCCD) to us. We will then call you within five days to register the death.

The death registration will be completed over the phone.

Once the call is finished, we will administer a death certificate and post it to you in the mail. We will also scan and email a copy of the green certificate to the family’s chosen funeral director or informant for burial or cremation.

For questions or issues, you can call 0208 496 3000 and a member of the team will assist you.

During the phone call, the registrar will ask for a copy of the MCCD. This can be scanned or photographed (e.g., with a mobile) and emailed to The registrar will ask if you have the deceased’s:

  • Birth certificate or passport
  • Marriage or civil partnership certificate
  • NHS medical card
  • Full name at the time of death
  • Any names previously used, e.g. maiden name
  • Date and place of birth
  • Last address
  • Occupation and if retired or not
  • Full name, date of birth and occupation of a surviving or late spouse or civil partner
  • Information if they received a State Pension or any other benefits

If English is not your first language and help is needed, you should use an interpreter to translate the phone call. Errors that are identified after the registration is complete cannot be easily corrected.

Certificate costs Click to get info

Registering a death is free. All death certificates (short and long form) are £11 each.

You can purchase a short death certificate at the time of the registration phone call.

You are advised to purchase a minimum of three certificates to be used for official purposes, and you can buy extra copies during your registration phone call if needed.

The certificate(s) will then be mailed to your home.

When you make your booking, you'll be asked for payment by debit or credit card. We do not accept cash.

Additional information Click to get info

For all our services, please visit our Register Office webpage.

If you need a copy of a death certificate, read our copy certificate information for costs and how to apply.

To make a general enquiry to the Register Office, this can be done through My Account.