Who can register a death Click to get info
A relative should register the death.
If a relative cannot register the death, someone else can do it if they:
- Were there at the time of death, or
- Are an occupier of the premises where the death occurred, or
- Are an administrator from the hospital (if the person died in hospital), or
Are in charge of making funeral arrangements
Death registration process Click to get info
After viewing the body, either Whipps Cross Hospital, a GP, or a care home (in some instances a Coroner or police) will send the Medical Certificate of Cause of Death (MCCD) to us. We will then call you within five days to register the death.
The death registration will be completed over the phone.
Once the call is finished, we will administer a death certificate and post it to you in the mail. We will also scan and email a copy of the green certificate to the family’s chosen funeral director or informant for burial or cremation.
For questions or issues, you can call 0208 496 3000 and a member of the team will assist you.
Documents required for the registration phone call Click to get info
During the phone call, the registrar will ask for a copy of the MCCD. This can be scanned or photographed (e.g., with a mobile) and emailed to email@example.com. The registrar will ask if you have the deceased’s:
- Birth certificate or passport
- Marriage or civil partnership certificate
- NHS medical card
- Full name at the time of death
- Any names previously used, e.g. maiden name
- Date and place of birth
- Last address
- Occupation and if retired or not
- Full name, date of birth and occupation of a surviving or late spouse or civil partner
- Information if they received a State Pension or any other benefits
If English is not your first language and help is needed, you should use an interpreter to translate the phone call. Errors that are identified after the registration is complete cannot be easily corrected.
Certificate costs Click to get info
Registering a death is free. All death certificates (short and long form) are £11 each.
You can purchase a short death certificate at the time of the registration phone call.
You are advised to purchase a minimum of three certificates to be used for official purposes, and you can buy extra copies during your registration phone call if needed.
The certificate(s) will then be mailed to your home.
When you make your booking, you'll be asked for payment by debit or credit card. We do not accept cash.