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There is a legal requirement for deaths to be registered within five days, unless an investigation into the death takes place, which may take longer.
The death must be registered over the telephone with the register office in the borough where the death took place. If the person has died outside of Waltham Forest, you can find out how to register using the GOV.uk website.
If you are registering a death, please accept our sincerest condolences and read the below information thoroughly.
A relative should register the death.
If a relative cannot register the death, someone else can do it if they:
After viewing the body, either Whipps Cross Hospital, a GP, or a care home (in some instances a Coroner or police) will send the Medical Certificate of Cause of Death (MCCD) to us. We will then call you within five days to register the death.
The death registration will be completed over the phone.
Once the call is finished, we will administer a death certificate and post it to you in the mail. We will also scan and email a copy of the green certificate to the family’s chosen funeral director or informant for burial or cremation.
For questions or issues, you can call 0208 496 3000 and a member of the team will assist you.
During the phone call, the registrar will ask for a copy of the MCCD. This can be scanned or photographed (e.g., with a mobile) and emailed to email@example.com. The registrar will ask if you have the deceased’s:
If English is not your first language and help is needed, you should use an interpreter to translate the phone call. Errors that are identified after the registration is complete cannot be easily corrected.
Registering a death is free. All death certificates (short and long form) are £11 each.
You can purchase a short death certificate at the time of the registration phone call.
You are advised to purchase a minimum of three certificates to be used for official purposes, and you can buy extra copies during your registration phone call if needed.
The certificate(s) will then be posted to your home.
When you make your booking, you'll be asked for payment by debit or credit card. We do not accept cash.
Tell Us Once is a free service offered by HM Government
When someone has died, there are lots of things that need to be done, at a time when you probably least feel like doing them.
Tell Us Once is voluntary to use and very helpful. It enables you to report a death only once, telling central and local government services securely and confidentially without you having to inform them individually.
A short information video explaining the Tell Us Once service can be viewed via YouTube.
Many services can be notified and these include:
After you have registered the death with the Registrar, the Registrar may complete the Tell Us Once service with you at the same time.
Otherwise, the Registrar will provide you with a unique Tell Us Once reference number, which will enable you to access the service Online via GOV.UK
If you have been issued with a Coroners Fact of Death (Interim Death Certificate) you may still be able to use the service and the Registrar will advise you how to do so.
It will help you to have all the relevant information listed below about the person before using Tell Us Once:
You will also need: