The Pension Shared Service

The Pensions Shared Service is responsible for the benefits administration of the Local Government Pension Scheme (LGPS) on behalf of the Council and any admitted or scheduled bodies whose employees are part of the LGPS.

The pension records for all pension scheme members are held by the Pensions Shared Service.

All queries regarding London Borough Waltham Forest LGPS pension benefits should be directed to the Wandsworth team using the details shown below:


Pensions Shared Service

PO Box 72351
SW18 9LQ

Pension contribution bands

Intern Dispute Resolution Procedure (IDRP)

As required by the Local Government Pension Scheme Regulations 2013, the London Borough of Waltham Forest Pension Fund has introduced an Internal Dispute Resolution Procedure (IDRP) for resolving disputes which may arise from any decision made by the Council that affects members’/beneficiaries’ pension rights. The document below gives full details of the procedure.

Internal Dispute Resolution Procedure (PDF)

Pension fund administering authority and employer discretions

LGPS newsletter

Newsletters are provided quarterly by The Pensions Shared Service and can be found on their website.

Funding strategy statement