Waltham Forest Sensory Support Service

If you have a visual and/or hearing impairment find out how our Sensory Support Service can help.

Last updated: 13 November 2025

Next review: 7 November 2026

If you have a visual and/or hearing impairment and are finding it hard to manage, you can get help and support from Waltham Forest Sensory Support Service (which is provided by Sensory Specialists Ltd).

This is a free council-funded service that can offer, depending on your eligibility:

  • A specialist sensory needs assessment
  • A rehabilitation service, including mobility and daily living skills training
  • Equipment for day-to-day living, for example, flashing doorbells, television amplifiers and other alerting devices
  • Training in communication skills, using Braille, British Sign Language or Deaf Blind Manual
  • Support to access BSL interpreters
  • Advice and information on support available locally, regionally and nationally
  • Sensory loss registration

If you believe this service could benefit you or someone you care for, get in touch with our Adult Front Door Assessment Team. They can guide you through the next steps and answer any questions you may have.

If you are having inpatient treatment at a hospital, please contact your GP as soon as possible following discharge so they can make the appropriate and necessary referrals to support your sensory loss.

Waltham Forest Sensory Support Service (WFSSS)

WFSSS can make arrangements for a video assessment for BSL users.

Mobile text: 07393 233 570
Textphone: 020 8551 7766
Fax: 020 8551 7755

(Ask for the Adult Front Door Assessment Team)