Connect Online Portal
The Connect online portal and forms may be unavailable for council tax, benefits, landlord and school admin customers on Wednesday 15 May 2024 from 7am to 2pm.
We apologise for any inconvenience this may cause.
Last updated: 18 August 2023
Next review: 18 August 2024
If we can't collect the money that you owe by using one of the methods listed through deducting your salary or benefits, we will start committal proceedings against you. This means you will be summoned to attend the magistrates’ court and further costs will be added to your account.
To prevent this happening, you can pay the debt in full, or agree a payment arrangement with us.
If the magistrates think that you have the money to pay but are deliberately not paying, they may decide to send you to prison for up to 90 days.