Text messages and emails to our customers
If you receive a text message or an email about your Council Tax but not sure it is genuine, call us on 020 8496 3000.
We have recently sent text messages and emails out to residents who do not
currently have a Direct Debit set up to pay for their Council Tax.
You do not have to click on any links, you can go directly to our online portal
How to avoid Council Tax or Business Rates scams
If you are sent an email, it will be sent from LBWF@textmanager.co.uk and will be titled Paying your Council Tax by Direct Debit.
The links included in this email will take you to our secure Waltham Forest Website.
Alternatively, you can go directly to our online portal Pay your council tax | London Borough of Waltham Forest