Tackling domestic abuse

To support domestic abuse survivors in the borough, Waltham Forest Council has invested in a renewed comprehensive domestic abuse training programme for housing staff, having previous delivered a similar programme in 2021. Survivors will benefit from the initiative that will equip staff with the skills and knowledge needed to identify and recognise the signs of domestic abuse and to provide effective support to those affected. 

The training programme covers a range of sessions and is delivered by leading domestic abuse organisations, such as Solace Women’s Aid. The training focuses on understanding the dynamics and indicators of abuse and coercive control and how to support survivors, as well as guidance on specialist services and referral pathways. Housing staff are learning to identify the signs of domestic abuse and respond appropriately, ensuring that survivors receive the support they need. This work is particularly important in light of the Domestic Abuse Act 2021, which introduced a wider legal definition of domestic abuse that is not limited to physical violence, but now also includes emotional, controlling or coercive behaviour, as well as financial abuse. 

In addition to the training programme, the council is working to secure a fourth year of Domestic Abuse Housing Alliance (DAHA) re-accreditation in June 2025. In February 2022, we were awarded our first DAHA accreditation and now we are preparing to be assessed against the updated DAHA framework. The re-accreditation process involves a thorough review of domestic abuse policies and procedures, staff training programmes, case management and staff support. All these measures demonstrate our commitment to improving the service for survivors of domestic abuse.  

According to figures from the Office of National Statistics, it's estimated that 2.3 million people aged 16 years and over (1.6 million women and 712,000 men) experienced domestic abuse in the year ending March 2024. Fleeing an abusive relationship is a difficult decision, and those who do leave, often face significant financial challenges, including needing to borrow money to buy furniture and kitchen appliances. Our pilot scheme between the housing association, Peabody, and the charity Furnishing Futures is helping families in need.  

Councillor Ahsan Khan, Deputy Leader and Cabinet Member for Housing and Regeneration, said: “We are committed to helping prevent domestic abuse and reduce the harm it causes to individuals, families, and communities. Our upcoming work for DAHA re-accreditation is a testament to our ongoing commitment to stopping domestic abuse from occurring and supporting survivors. By investing in this training, we aim to empower our staff to confidently address any domestic abuse concerns, support and signpost residents to help and provide timely interventions where needed.  

“This dual effort of enhancing domestic abuse training and achieving re-accreditation underscores our dedication to providing a safe and supportive community for all residents.” 

Waltham Forest Council holds Violence Against Women and Girls (VAWG) drop-in sessions Monday to Friday in its Family Hubs across the borough. Specialist workers are on hand to offer support and advice. No appointment is needed, and you do not need to have a child to access this service.  

For more information, visit our domestic abuse support page.