A mobile app for Waltham Forest?
Would you find a Waltham Forest app useful? Would you use it?
Tell us what you think.
The Government has announced that most households in Bands A – D are eligible for a £150 rebate on their Council Tax.
If you are eligible for a rebate and you currently pay your Council Tax by Direct Debit, the payment will be made automatically to your bank account. You do not have to do anything.
We have sent text messages to households that do not currently have a Direct Debit in place to inform residents about the rebate and to advise them that the first payments will be made to Direct Debit payers as we hold their bank details. The text messages will contain the final three digits of your Council Tax account number, so you can be confident the message is verified, and do not include any links to click
We encourage residents to sign up for Direct Debit to pay their Council Tax with a minimum of hassle. Please be assured that if you do not pay by Direct Debit but you are eligible for a rebate, you will still receive it. You will be required to complete a form with your banking details for us to make the payment or you can choose to have the money credited to your Council Tax account. Information on how to apply for the rebate will be published on the council website by the end of March.
Signing up for a Direct Debit is quick and easy and can be done online.
If you receive a text message or an email about your Council Tax (or any council service) but you are not sure it is genuine, please call 020 8496 3000. Council staff will be happy to advise you.
The Government has published an advice page about how to identify Council Tax and business rates scams and how you can avoid falling victim to them. Please share this information with friends, family, and neighbours to help keep them safe.