Important service update
Unfortunately Covid staff sickness at our waste contractor Urbaser is reaching critical levels. As of Tuesday 12 January, over 50 regular staff are off sick.
To ensure that household rubbish and recycling collections continue:
- large item collections will be temporarily suspended from Thursday 14 January
- garden waste collections will be temporarily suspended from Sunday 17 January
All residents who already have collections booked in please be assured that these will take place as planned.
We apologise for any inconvenience and appreciate your understanding.
Covid-19 and household bin collections
If you or anyone in your household have had symptoms of Coronavirus, or it’s been confirmed that someone in your household has had Coronavirus, all contaminated waste materials from your household should be disposed of as follows:
- All contaminated items produced, including tissues, cleaning cloths and wipes and masks, need to be put into a plastic bag. Tie the top of the bag to prevent escape of the material
- Put the bag inside another bin liner and tie the top of the bag.
- Keep the bagged waste for a period of 72 hours in a place that cannot be accessed by other people or pets.
- Put the bag in your wheeled waste bin for safe collection by our crew. The bagged waste must be contained in your wheeled bin and the bin put out to your normal collection point. If you have a communal bin area, please ensure your bagged waste is contained within the communal bin so other residents don’t have to come into contact with it.
- If you live in a flat above a shop, you will need to ensure your contaminated waste is appropriately bagged following the above guidelines, and then put it onto your collection point on the street for the day of your collection.
- If you have an assisted collection, bag the waste as described above, and put it out in your usual assisted collection point in your wheeled bin.